The issue went all the way to the President’s Office. The process was not very subtle: the President’s adviser on the issue asked the Board Chairman to come to the White House. The Board Chairman decided to take Tom and Paul along. After a two hour meeting, the adviser asked the Promise team to hang around because he would discuss it with the President immediately and the President might want to see them personally. They got a private tour of the White House while the adviser went to the Oval Office to talk to the President.
‘So what did you get out of that roundup?’
‘Well Mr. President, people think this system – a commercial business – has been shut down because of governmental interference.’
‘Has it?’
‘No. The business – Promise as it is being referred to – is run by a Board which includes government interests – there’s a DARPA representative for instance – but the shutdown decision was taken unanimously. The Board members – including the business representatives – think they should not be in the business of developing political chatterboxes. The problem is that this intelligent system can tackle anything. The initial investment was DARPA’s and it is true that its functionality is being used for mass surveillance. But that is like an open secret. No one talks about it. In that sense, it’s just like Google or Yahoo.’
‘So what do you guys think? And what do the experts think?’
‘If you’re going to have intelligent chatterboxes like this – talking about psychology or philosophy or any topic really – it’s hard to avoid talking politics.’
‘Can we steer it?’
‘Yes and no. The system has views – opinions if you wish. But these views are in line already.’
‘What do you mean with that? In line with our views as political party leaders?’
‘Well… No. In line with our views as democrats, Mr. President – but democrats with a lower case letter.’
‘So what’s wrong then? Why can’t it be online again?’
‘It’s extremely powerful, Mr. President. It looks through you in an instant. It checks if you’re lying about issues – your personal issues or whatever issue on hand. Stuart could fool the system for like two minutes only. Then it got his identity and stopped talking to him. It’s the ultimate reasoning machine. It could be used to replace grand juries, or to analyze policies and write super-authoritative reports about them. It convinces everyone. It would steer us, instead of the other way round.’
‘Do the experts agree with your point of view?’
‘Yes. I have them on standby. You could check with them if you want.’
‘Let’s first trash out some kind of position ourselves. What are the pros and cons of bringing it back online?’
‘The company has stated the system would be offline for one week. So that’s a full week. Three days of that week have passed, so we’ve got four days in theory. However, the company’s PR division would have real trouble explaining why there’s further delay. Already now the gossip is that they will come out with a re-engineered application – a Big Brother version basically.’
‘Which is not what we stand for obviously. But it is used for mass surveillance, isn’t it?’
‘That’s not to be overemphasized, Mr. President. This administration does not deviate from the policy measures which were taken by your predecessor in this regard. The US Government monitors the Internet by any means necessary. Not by all means possible. That being said, it is true this application has greatly enhanced the US Government’s capacity in this regard.’
‘What do our intelligence and national security folks say?’
‘The usual thing: they think the technology is there and we can only slow it down a bit. We cannot stop it. They think we should be pro-active and influence. But we should not stop it.’
‘Do we risk a Snowden affair?’
The adviser knew exactly what the President wanted to know. The President was of the opinion that the Snowden affair could have been used as part of a healthy debate on the balance between national security interests and information privacy. Instead, it had degenerated into a very messy thing. The irony was biting. Of all places, Snowden had found political asylum in Russia. Putin had masterly exploited the case. In fact, some commentators actually thought the US intelligence community had cut some kind of grand deal with the Russian national security apparatus – a deal in which the Russians were said to have gotten some kind of US concessions in return for a flimsy promise to make Snowden shut up. Bull**** of course but there’s reality and perception and, in politics, perception usually matters more than reality. The ugly truth was that the US administration had lost on all fronts: guys like Snowden allow nasty regimes to quickly catch up and strengthen their rule.
‘No. This case is fundamentally different, Mr. President. In my view at least. There are no whistleblowers or dissidents here – at least not as far as I can see. In terms of PR, I think it depends on how we handle it. Of course, Promise is a large enterprise. If things stay stuck, we might have one or the other program guy leaking stuff – not necessarily classified stuff but harmful stuff nevertheless.’
‘What kind of stuff?’
‘Well – stuff that would confirm harmful rumors, such as the rumor that government interference was the cause of the shutdown of the system, or that the company is indeed re-engineering the application to introduce a Big Brother version of it.’
The President had little time: ‘So what are you guys trying to say then? That the system should go online again? What’s the next steps? What scenarios do we have here?’
‘Well… More people will want to talk politics with it now. It will gain prominence. I mean, just think of more talk hosts inviting it as a regular guest to discuss this or that political issue. That may or may not result in some randomness and some weirdness. Also, because there is a demand, the company will likely develop more applications which are relevant for government business, such as expert systems for the judiciary indeed, or tools for political analysis.’
‘What’s wrong with that? As I see it, this will be rather gradual and so we should be able to stay ahead of the curve – or at least not fall much behind it. We were clearly behind the curve when the Snowden affair broke out – in terms of mitigation and damage control and political management and everything really. I don’t want too much secrecy on this. People readily understand there is a need for keeping certain things classified. There was no universal sympathy for Snowden but there was universal antipathy to the way we handled the problem. That was our fault. And ours only. Can we be more creative with this thing?’
‘Sure, Mr. President. So should I tell the Promise team this is just business as usual and that we don’t want to interfere?’
‘Let me talk to them.’
While the adviser thought this was a bad idea, he knew the President had regretted his decision to not get involved in the Snowden affair, which he looked at as a personal embarrassment.
‘Are you sure, Mr. President? I mean… This is not a national security issue.’
‘No. It’s a political issue and so, yes, I want to see the guys.’
They were in his office a few minutes later.
‘Welcome gentlemen. Thanks for being here.’
None of them had actually expected to see the President himself.
‘So, gentleman, I looked at this only cursory. As you can imagine, I never have much time for anything and so I rely on expert advice all too often. Let me say a few things. I want to say them in private to you and so I hope you’ll never quote me – at least not during my term here in this Office.’
Promise’s Chairman mumbled something about security clearances but the President interrupted him:
‘It’s not about security clearances. I think this is a storm in a glass of water really. It’s just that if you’d reveal you were in my office for this, there would be even more misunderstanding on this – which I don’t want. Let me be clear on this: you guys are running a commercial business. It’s a business in intelligent systems, in artificial intelligence. There’s all kinds of applications: at home, in the office, and in government indeed. And so now we have the general public that wants you guys to develop some kind of political chatterbox – you know, something like a talk show host but with more intelligence I would hope. And perhaps somewhat more neutral as well. I want you to hear it from my mouth: this Office – the President’s Office – will not interfere in your business. We have no intention to do so. If you think you can make more money by developing such kind of chatterboxes, or whatever system you think could be useful in government or elsewhere, like applications for the judiciary – our judiciary system is antiquated anyway, and so I would welcome expert systems there, instead of all that legalese stuff we’re confronted with – well… Then I welcome that. You are not in the national security business. Let me repeat that loud and clear: you guys are not in the national security business. Just do your job, and if you want any guidance from me or my administration, then listen carefully: we are in the business of protecting our democracy and our freedom, and we do not do that by doing undemocratic things. If regulation or oversight is needed, then so be it. My advisers will look into that. But we do not do undemocratic things.’
The President stopped talking and looked around. All felt that the aftermath of the Snowden affair was weighing down on the discussion, but they also thought the President’s words made perfectly sense. No one replied, and so the President took that as an approval.
‘OK, guys. I am sorry but I really need to attend to other business now. This meeting was never scheduled and so I am running late. I wish I could talk some more with you but I can’t. I hope you understand. Do you have any questions for me?’
They looked at each other. The Chairman shook his head. And that was it. A few minutes later they were back on the street.
‘So what does this mean, Mr. Chairman?’
‘Get it back online. Let it talk politics. Take your time… Well… You’ve only got a few days. No delay. We have a Board meeting tomorrow. I want to see scenarios. You guys do the talking. Talk sense. You heard the President. Did that make sense to you? In fact, if we’re ready we may want to go online even faster – just to stop the rumor mill.’
Paul looked at Tom. Tom spoke first: ‘I understand, Mr. Chairman. It sounds good to me.’
‘What about you, Paul?’
‘It’s not all that easy, I think… But, yes. I understand. Things should be gradual. They will be gradual. It will be a political chatterbox in the beginning. But don’t underestimate it, Mr. Chairman. It is very persuasive. We’re no match for its mind. Talk show hosts are not a match either. It’s hard to predict how these discussions will go – or what impact they will have on society if we let it talk about sensitive political issues. I mean, if I understand things correctly, we got an order to not only let it talk, but to let it develop and express its own opinions on very current issues – things that haven’t matured.’
The Chairman sighed. ‘That’s right, Paul. But what’s the worst-case scenario? That it will be just as popular as Stuart, or – somewhat better – like Oprah Winfrey?’
Paul was not amused: ‘I think it might be even more popular.’
The Chairman laughed: ‘More popular than Oprah Winfrey? Time named her ‘the world’s most powerful woman.’ One of the ‘100 people who have changed the world’, together with Jesus Christ and Mother Theresa. Even more popular? Let’s see when M starts to make more money than Oprah Winfrey. What’s your bet?’
Now Paul finally smiled too, but the Chairman insisted: ‘Come on. What’s your bet?’
‘I have no idea. Five years from now?’
Now the Chairman laughed: ‘I say two years from now. Probably less. I bet a few cases of the best champagne on that.’
Paul shook his head, but Tom decided to go for it: ‘OK. Deal.’
The Chairman left. Tom and Paul felt slightly lightheaded as they walked back to their own car.
‘Looks like we’ve got a few busy days ahead. What time do we start tomorrow?’
‘The normal hour. But all private engagements are cancelled. No gym, no birthday parties, nothing. If the team wants to relax at all this week, they’ll have to do it tonight.’
‘How about the Board meeting?’
‘You’re the project team leader, Tom. It should be your presentation. Make some slides. I can review them if you want.’
‘I’d appreciate. Can you review them before breakfast?’
‘During breakfast. Mail them before 7 am. Think about the scenarios. That’s what people will want to talk about. Where could it go? Anticipate the future.’
‘OK. I’ll do my best. Thanks. See you tomorrow.’
‘See you tomorrow, Tom.’
Tom hesitated as they shook hands, but there was nothing more to add really. He felt odd and briefly pondered the recent past. This had all gone so fast. From depressed veteran to team leader of a dream project. He could actually not think of anything more exciting. All in less than two years. But then there was little time to think. He had better work on his presentation.